Refund policy

Return & Refund Policy

At Applivanta, we want you to be happy with your purchase. If you are not completely satisfied with your order, please contact us to discuss a return.

Returns

Customers may request a return by contacting us at support@Applivanta.shop.

To help us process your request, please include your order number and a brief description of the reason for the return.

Items should be returned in their original condition and, where applicable, with their original packaging.

Non-Returnable Items

Certain items may not be eligible for return where permitted by applicable UK law, including items that have been personalised, made to the customer's specifications, or cannot reasonably be returned for health, hygiene, or other legal reasons.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If your return is approved, the refund will normally be issued to the original payment method.

Please allow your payment provider additional time to process and display the refund in your account.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at support@Applivanta.shop with your order number and, where possible, photographs of the item.

We will review the issue and work with you to find an appropriate resolution.

UK Consumer Rights

Nothing in this policy affects your statutory rights under applicable UK consumer protection law.

Contact

Applivanta
Email: support@Applivanta.shop
Phone: +44 20 5924 0898
Address: 16 Wigmore Street, London, W1U 2RF, United Kingdom